Refund policy

Last updated: June 2026

1. Our 180-day guarantee

We back every Zensulin order with a 180-day money-back guarantee from the date your order ships. If you are not satisfied for any reason, you may return your bottles, including empty ones, for a refund of the product purchase price.

2. Eligibility

This policy applies to orders placed directly on zensulinofficial.com, the authorized distribution portal. Purchases made through any other seller, marketplace, or third party are not covered, because we cannot verify their authenticity or origin.

3. How to start a return

Email orders@zensulinofficial.com or call +1 (616) 555-0182 with your order number. We will send return instructions and a return address. Please do not ship anything back before you contact us.

4. Refund amount

Approved refunds cover the product purchase price. Original shipping charges and the cost of return shipping are not refundable. Refunds are issued to your original payment method, typically within 5 to 7 business days after we receive your return.

5. Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 14 days of delivery with your order number and a photo. We will arrange a replacement or refund at no cost to you.

6. Processing time

Once your return arrives at our facility, refunds are typically issued within 5 to 7 business days. Depending on your bank or card issuer, it can take a few additional days for the credit to appear on your statement. If two weeks pass without a credit showing up, contact us and we will trace it for you.

7. Questions

If anything about this policy is unclear, reach our team through the contact page. The plain-English walkthrough lives on our guarantee page.